Training is a learning process that involves the acquisition of knowledge, sharpening of skills, concepts, rules, or changing of attitudes and behaviors to enhance the performance of employees. Training is an Organized activity aimed at imparting information and instructions to improve the recipient’s performance to help him or her attain a required level of knowledge or skill.
Training is about the acquisition of knowledge, skills, and abilities through professional development Training is the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies. Training has specific goals of improving one’s capability, capacity, and performance. It forms the core of apprenticeships and provides the backbone of content at institutes of technology also known as technical colleges or polytechnics.
In addition to the basic training required for a trade, occupation or profession, observers of the labor-market. Why need training?? Training is like the heart of the organization. to achieve the organization goal it is very much important to ensure training by identify the employee who actually need training. Training helps to increase the capabilities of doing the task efficiently and also increase the skills strength and ability of the employee. Many managers view training as a luxury, not a competitive and strategic necessity.
Training is more than just building the skills and knowledge of each individual or team for their own personal benefit. Training have some following benefits: •Improved recruiting. Today’s job applicant is looking for an environment that fosters personal growth and development. For many job hunters, training is every bit as important as the compensation package. Plus, an effective training program allows to cast a wider net by hiring people with the right attitude. Developing the skills can come later. Higher retention. When people know that a company believes in their personal growth, they are likely to stay with that company for a longer period of time. In this situation training play an important role in the organization. •Better output. The lower turnover rate, the more productive, enthusiastic and motivated workforce. Employees will pack their new knowledge and skills into everything they design, produce and service. Moreover for the intention of increasing more skilled workforce training is mandatory.
Without providing training it is not possible to expect better output from the employee in any organization. Background of Grameen Phone Company: Grameen phone widely known as GP. It is the leading telecommunications service provider in Bangladesh. With more than 40. 33 million subscribers as of January 2012. Grameenphone is the largest mobile phone operator in the country. It is a joint venture enterprise between Telenor and Grameen Telecom Corporation, a non-profit sister concern of the internationally acclaimed microfinance organization and community development bank Grameen Bank..
Telenor, the largest telecommunications company in Norway, owns 55. 8% shares of Grameenphone. Grameen Telecom owns 34. 2% and the remaining 10% is publicly held. Grameenphone was the first company to introduce GSM technology in Bangladesh. It also established the first 24-hour Call Center to support its subscribers. With the slogan Go Beyond, Grameenphone promises its customers to bring the best of communication technologies so that they can Go Beyond.